Higher Awareness Demand
Returns & Refund Policy
Effective October 18, 2026
Physical Products
If your item arrives damaged, defective or different from what you ordered, email admin@higherawarenessdemand.com within 30 days of delivery. Include your order number and a photo of the issue. We’ll send a free replacement or a full refund, including shipping, and you won’t need to send the item back. Please don’t mail items to us unless we give you written return instructions. We don’t accept returns for change of mind or for items damaged through misuse. Please check product details and sizes before ordering.
Cancellations
You can cancel for a full refund until your order ships. Email us as soon as possible.
Digital Products
Academy courses, guides and bundles: because files are available immediately, all sales are final once a file has been downloaded. If a file is corrupted or you were charged twice, contact us within 14 days and we’ll fix it or refund you.
Services
Deposits and payment terms for service packages are set out in your written proposal or agreement.
How Refunds Are Issued
Approved refunds go to your original payment method within 5 business days of approval. Your bank may take 5–10 more days to post them.
Contact
Higher Awareness Demand LLC · admin@higherawarenessdemand.com
Questions about this policy may be sent to admin@higherawarenessdemand.com.
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